Q: Will I have to pay set up costs on future orders?
A: No, set up costs only apply to your first order. |
Q: What are your delivery times?
A: Our normal delivery times are within 10 working days, but often we are much quicker.
|
Q: What formats can we send our artwork in?
A: For embroidered designs we can accept artwork in the following formats, bmp, jpg, tif, eps, Corel Draw, Adobe Photoshop, Adobe Illustrator.
For Screen Printed designs we can accept artwork in the following formats: EPS, Coreldraw, Adobe Photoshop, Adobe Illustrator, Tiff, jpeg or bmp file or any other vector format.
|
Q: How many colours can we have in our design?
A: For embroidered designs 15 colours, for printed designs 6 colours. |
Q: Are there any other costs involved?
A: The only other costs are VAT & a delivery charge, but these will be shown on the quotation. |
Q: Can we see the designs before they are applied to our order?
A: Yes, for embroidered designs we can post or email you an embroidered sample to approve, for printed orders, we post or e-mail you a colour proof. |
Q: Can we order plain clothing without any embroidery or printing?
A: Yes. |
Q: Can we have multiple logo’s on our clothing?
A: Yes, often Polo shirts are embroidered on the left breast but printed on the back as it is much more cost effective to print a large logo than it is to have it embroidered. |
Q: Does the cost of my products include my design?
A: The first prices you see are for plain garments. Once you have uploaded your artwork, we will advise embroidery or printing costs, and will forward a quotation by email, Fax or post |
Q: Is there a set up cost for printed designs?
A: Yes there is a one of cost of £15.00 per colour per design. You only pay these costs on your first order. |
Q: How do you need artwork sent?
| You may send us the designs in any format provided that the images are clear and in good condition to process with digitization. Clear artwork will allow the digitizing artist to give a precise interpretation to the design. You may send art as vector image or as bitmap image. For bitmap images, 300 dpi resolutions would be enough to achieve good result. | |
|
|
|
