Q: Will I have to pay set up costs on future orders?
A: No, set up costs only apply to your first order. |
Q: What are your delivery times?
A: Our normal delivery times are within 10 working days, but often we are much quicker.
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Q: What formats can we send our artwork in?
A: For embroidered designs we can accept artwork in the following formats, bmp, jpg, tif, eps, Corel Draw, Adobe Photoshop, Adobe Illustrator.
For Screen Printed designs we can accept artwork in the following formats: EPS, Coreldraw, Adobe Photoshop, Adobe Illustrator, Tiff, jpeg or bmp file or any other vector format.
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Q: How many colours can we have in our design?
A: For embroidered designs 15 colours, for printed designs 6 colours. |
Q: Are there any other costs involved?
A: The only other costs are VAT & a delivery charge, but these will be shown on the quotation. |
Q: Can we see the designs before they are applied to our order?
A: Yes, for embroidered designs we can post or email you an embroidered sample to approve, for printed orders, we post or e-mail you a colour proof. |
Q: Can we order plain clothing without any embroidery or printing?
A: Yes. |
Q: Can we have multiple logo’s on our clothing?
A: Yes, often Polo shirts are embroidered on the left breast but printed on the back as it is much more cost effective to print a large logo than it is to have it embroidered. |
Q: Does the cost of my products include my design?
A: The first prices you see are for plain garments. Once you have uploaded your artwork, we will advise embroidery or printing costs, and will forward a quotation by email, Fax or post |
Q: Is there a set up cost for printed designs?
A: Yes there is a one of cost of £15.00 per colour per design. You only pay these costs on your first order. |
Q: How do you need artwork sent?
| | JPEG: The joint Photographic Experts Group developed the Jpeg file. This format was created for a standard for color and grayscale images; it only works on continuous tone images. The big advantage of this file is the compression that the file allows. It uses a lossy compression scheme that will throw out data to compress the file as much as 10:1.
One important characteristic that affects these files is the compression scheme used to compress the file. Compression schemes fall into two categories: lossless and lossy. Lossless compression allows the file to be compressed without losing any data. Lossy compression works by removing some of the data so quality can suffer.
Corel Draw .CDR / Illustrator .AI: They are object-oriented graphics. They overcome the limitations of bitmaps. The images are composed of mathematically described objects and paths, some strokes as a list of drawing instructions compiled from menu choices and mouse actions. You can enlarge, reduce, rotate, reshape, and refill without losing the quality. These graphics are resolution-independent.
TIFF or TIF: Acronym for tagged image file format, one of the most widely supported file formats for storing bit-mapped images on personal computers (both PCs and Macintosh computers).
TIFF graphics can be any resolution, and they can be black and white, gray-scaled, or color. Files in TIFF format often end with a .tif extension.
Encapsulated Postscript (EPS): Is actually Postscript file with a preview. It is used for storing both object oriented artwork and bitmapped artwork. If an object-oriented image is saved in the EPS format, it will retain its resolution-independent printing quality, and in most cases cannot be ungrouped, refilled or re-colored. It can be resized, distorted, or cropped.
Adobe Portable Document Format (PDF): It is an excellent file format for file exchange due to its portability and cross platform characteristics. It preserves the exact look and content of the originals complete with fonts and graphics and can be printed and distributed by email, share or store it on the web. To avoid delays and possible errors please convert all text to curves before sending files to us. If you have problem using these functions, just export the files to be used as EPS format and send it to us. This will solve your problem of using these functions.
You may send us the designs in any format provided that the images are clear and in good condition to process with digitization. Clear artwork will allow the digitizing artist to give a precise interpretation to the design. You may send art as vector image or as bitmap image. For bitmap images, 300 dpi resolutions would be enough to achieve good result. | | |
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